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Retail industry data mining uses:
- Understand high-spending block groups
- Understand what combination of dimensions yields most profitable values
- Physically co-locate products based on affinity
- Impute values based on other values
- Determine correlates to specific purchases
- Handle churn management of customers
- Determine specific promotions to send to specific recipients (CRM applications)
Healthcare industry data mining uses:
- Re-route health claims to best-of-breed providers
- Identify characteristics of most successful employees
- Determine specific promotions to send to specific recipients (CRM applications)
Manufacturing industry data mining uses:
- Ascertain patterns in product improvement opportunities
- Identify characteristics of most successful employees
- Reduce product defects through analysis of trouble tickets
Telecomunications industry data mining uses:
- Handle churn management of customers
- Identify characteristics of most successful employees
- Determine specific promotions to send to specific recipients (CRM applications)
Financial industry data mining uses:
- Determine credit card fraud patterns and tag incoming authorizations
- Handle churn management of customers
- Determine specific promotions to send to specific recipients (CRM applications)
More information about data mining
This was first published in July 2008
Business Intelligence Strategies for the CIO
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