I'm looking for a truly user-friendly business intelligence (BI) tool for enabling business users to perform genuinely ad hoc queries. What are your views? I find suppliers are often over-optimistic about ease of use.
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Hannah Smalltree, Editorial DirectorI would agree that BI vendors typically will advertise their platforms as easy to use, but ease of use means something different to everyone. We find that only a small percentage of business users actually want or need ad hoc query capabilities. Most users only need interactive reporting or data discovery and/or data exploration capabilities. Most BI vendors have these tools, and I would argue that they are intuitive and easy to use, especially if they are configured properly with the correct user audience in mind.
This was first published in May 2010
Business Intelligence Strategies for the CIO
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