Answer

Should we purchase CPM software from our BI vendor?

We're planning to add a corporate performance management (CPM) system in the next year. We have a pretty good idea of requirements. Is it that much more beneficial to purchase CPM software from our BI vendor? Do the integration benefits outweigh not getting all of the functionality that we might by going with a different vendor?

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It is not always proven that going with the current BI vendor's software will best meet your organization’s business and IT requirements. The software might not be as usable or flexible as other products are, and it might not be the most cost-effective option over a three- to five-year time period. Also, the amount of time it takes to deploy a particular software product is sometimes so long that the business value of that time will demand looking at alternatives. While integration of software is important, this category of what I call adaptability must be weighed along with other categories such as usability, functionality, manageability, TCO/ROI and vendor validation as part of what we have defined as the “value index” of software products.

This was first published in April 2010

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