There have never been more ways to connect with customers—and it’s never been more challenging.
Find out why forward-thinking companies are integrating data across channels on page 12.
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Tracking 'What is Hadoop?' is getting more complex as the potential components of Hadoop systems increase -- and core elements such as HDFS are augmented by possible alternatives.
The latest version of MongoDB finds the NoSQL database running on a new WiredTiger storage engine. Better performance and data compression are among MongoDB 3.0's touted benefits.
The DataStax Cassandra engine is now Spark-certified. The move is one of several for the database on a possible upswing, further evidenced by a new deal with Microsoft.
Ease of use and speed are hailed as two advantages of AWS, factors that were further stressed at re:Invent 2015 in products and tools to help simplify cloud development and management.
At AWS re:Invent this year, announcements included new capabilities for existing products, as well as management tools and a new storage appliance -- setting social media abuzz.
Businesses have only seen the tip of the Internet of Things' iceberg, and Amazon plans to blow open the potential with the new AWS IoT cloud service.
While litigation has become more prevalent, the e-discovery process is still difficult for many federal agencies.
If you're considering the move to SharePoint 2016, you have some options for migration.
Predictive coding tools have serious ROI beyond litigation, because employees can find what they're looking for -- quickly.
Digital marketing works best when campaigns are linked across multiple channels to provide a consistent and frictionless customer experience.
Marketers, take note: Predictive marketing analytics is changing the way you do your job.
For contact center KPIs to have meaning and bring success, companies need greater visibility into what these metrics are measuring.
Oracle Transportation Management 6.4 and Oracle Global Trade Management 6.4 have renovated their user experience and added a Landed Cost Simulator.
Oracle released two new services for the Oracle Cloud Platform: Oracle SOA Cloud and Oracle API Manager Cloud Service. They are designed for non-developers.
Oracle's new licensing policy for Oracle SE2 has the potential to trip up pre-existing customers or restrict their hardware choices when they upgrade.
SAP claimed Jam's growth comes from tight integration of collaboration processes with commonly used workflows and transactions.
Subcontracting can help you manage non-core or bottlenecked production processes effectively.
An SAP proof of concept helps bridge client and system integrator gaps.
Upgrade from SQL Server 2008 R2 to SQL Server 2014 SP1 using backup and restore. This eight-step plan takes you through everything from log backups to end-to-end testing.
Microsoft's in-memory OLTP needed improvements, and they are here with SQL Server 2016. Learn about the enhancements to this query-boosting feature.
In all tests performed by expert Basit Farooq, memory-optimized tables outperformed disk-based tables by running faster and generating less disk I/O.