There have never been more ways to connect with customers—and it’s never been more challenging.
Find out why forward-thinking companies are integrating data across channels on page 12.
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How to balance data safety with innovative big data expansion was at issue at an MIT symposium where the chief data officer role was considered.
DBAs can use the Dell Toad product suite for managing database structural performance and Dell Foglight to proactively monitor SQL, storage and virtualization performance.
SolarWinds provides DBAs and application teams with a database performance monitoring and analysis tool via a Java application that runs on a dedicated Windows, Unix or Linux server.
Our enterprise wants to create a central repository for users and groups to facilitate a cloud implementation. What directory choices do we have with AWS Directory Service?
Large technology shops that rely on AWS infrastructure have to weigh several competing issues in choosing cloud services. Cost is a reason to leave AWS, but it's not the only one.
We'd like to move infrequently accessed data to cold storage to save money. How does Amazon Glacier work and what are some of the main features?
More than a dozen years after its initial release, is Microsoft OneNote finally poised for mainstream content and collaboration market success?
Social networks have provided visibility for companies and celebrities alike. Here's the secret sauce on using social media to craft a brand awareness strategy.
Here are the top eight Office 365 features that fill the demands of users and help them work autonomously, without the need of help from IT.
Contact center evolution is explored through four key features, identifying how contact centers have changed through the past, present and future.
Mobile location-based services have the potential to give companies serious consumer insight, but ethical issues abound.
Mobile location-based services can yield information about customers, but companies need to travel a careful line with the information they gather.
High availability features are critical to reducing unplanned downtime on Oracle databases. Database manager Ashish Kumar Mehta shares the causes of downtime and how to resolve them.
As more companies move to the cloud, it's important for DBAs to know both the good and the bad about managing Oracle cloud database systems before they take the plunge and migrate.
Oracle Application Express lets users build web applications largely through wizards. Consultant Robert Sheldon explains the process for using the Oracle APEX toolbox.
SAP S/4HANA Finance's intuitive interface, coupled with real-time information, is answering the needs of enterprise CFOs. Here's a look at seven of its features.
Your procurement planners may lobby for Ariba's faster sourcing and procurement functions, but you'll want to consider whether you'll integrate the cloud software with ECC.
CIOs can boost the likelihood of buy-in for a new ERP system if they focus on two factors involved in leadership's decision making. Here's a look at what those are.
As Azure SQL Data Warehouse reaches general availability, it brings massively parallel processing to a wider audience, and augers more competition in the cloud data space.
SQL Server 2016 adds ALTER DATABASE SCOPED CONFIGURATION to its new T-SQL statements. The statement lets DBAs control database configuration at the level of a single database.
Not all SQL Server upgrades are created equal and not all require the same level of effort. Learn when to go all out and when to conserve your energy by classifying your upgrades.