There have never been more ways to connect with customers—and it’s never been more challenging.
Find out why forward-thinking companies are integrating data across channels on page 12.
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Moving custom Spark and Hadoop pilot projects into production use has proved daunting. But container technology eased the transition at the Advisory Board analytics service.
Big data architectures are complicating the data integration process for more and more IT teams, driving them to hit the gas on efforts to expand their integration capabilities.
Effective metadata management processes can prevent analytics teams working in data lakes from creating inconsistencies that skew the results of big data analytics applications.
New AWS database migration capabilities simplify data lake transfers to Redshift from Oracle and Teradata, but it still doesn't solve the biggest obstacles to move databases to the cloud.
AWS releases and improves its cloud services at a dizzying pace. But which approach will keep it on top with enterprise IT -- new offerings or polishing its current portfolio?
We don't want to be tied to AWS Reserved Instances for multiple years. Is reserved EC2 capacity a better financial choice?
Office 365 users can now use Azure Active Directory for identity management solutions. Expert Brien Posey explores how that product differs from Active Directory Domain Services.
The American Society for Clinical Pathology moved most of its educational lab slides to the cloud, lessening the possibility of broken or lost slides and providing easier access.
With increased security, search and analytic features, Slack looks for more adoption by enterprises with at least 500 employees.
As CRM chatbots improve, as well as IoT implementations to support customer service, SAP users find new uses for the tech, thanks to tighter integration to S/4HANA.
Social CRM software requires a commitment of time and money. Consider the pros and cons and ask these important questions before choosing a social CRM platform.
It's not enough to just purchase new marketing software. Your overall business strategy will determine your company's needs and steer you away from costly mistakes.
Oracle has updated its cloud licensing policy, and the result doubles the processor license requirements for customers on the AWS and Azure platforms.
Oracle's business intelligence and data visualization cloud services include similar visual analytics features and are often confused with one another. But they're two different things.
The time to upgrade your Oracle database to the 12c version is now, DBA Brian Peasland says. And it's easy to do via the command line in Oracle's Database Upgrade Assistant.
You can offload most -- but not all -- management, handle it in-house or try something in between. Here's a rundown of the HANA deployment choices, ranked by administration effort.
The SAP landscape can be a confusing one, with the numerous acquisitions and constant rebranding of products. To clear up some confusion, here are the differences among three foundational areas.
Planning functions, such as date planning and material planning, in SAP Project Systems brings greater visibility to a project's progress, while offering better financial insights.
Microsoft software licensing can be tough to manage -- so let's analyze some of the different situations for licensing SQL Server 2016 that enterprises will likely face.
SQL Server on Linux may just be the start. After making PowerShell open source, Microsoft can build Linux versions of any of its server technologies. And it has reason to do so.
Scaling out a database to meet the needs of a heavy processing workload can be a challenge. Here are details on the SQL Server scalability methods available to ease the process.