There have never been more ways to connect with customers—and it’s never been more challenging.
Find out why forward-thinking companies are integrating data across channels on page 12.
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IBM has added massively parallel processing and R language support to its dashDB software -- important steps for a data warehouse database tailored for distributed cloud computing.
The Hadoop data lake concept presents plenty of challenges for organizations. But the experiences of early adopters point the way toward successful data lake architecture deployments.
Data preparation processes are changing as business users cope with big data in all its variations, according to the latest Talking Data podcast.
AWS offers a multitude of database services, but Microsoft Azure has several options worth considering for a savvy multi-cloud user.
Some enterprises are diving head first into cloud containers, but the technology -- an old form of virtualization brought back into vogue -- has its pros and cons.
Using Amazon's Identity and Access Management, administrators can prevent security mishaps before they occur by restricting users' cloud movements.
In recent years, text analytics tools have simplified the time-consuming and onerous work of records management.
Social media provides a direct conduit to consumers that can supplement traditional marketing. But it's important to craft that message carefully.
Creating a paperless office has been a strategic goal for companies for some time. But a myopic focus on scanning prevents it from becoming a reality.
With Dreamforce 2015 approaching, Salesforce is applying its new Lightning application to customer service, with the Service Cloud Lightning Console.
Mobile location-based services enable companies to enlist data for greater insight about their customers. But success in LBS isn't guaranteed.
When Lexmark took on FinancialForce to manage its technology services projects, its ability to provide services blossomed
At Hot Chips 27, Oracle presented its new, lower-cost SPARC processor, Sonoma, which puts Oracle into competition with Intel x86 and the Xeon chip.
Oracle Mobile Cloud Services will integrate with the Xamarin platform, which lets developers build, test and model mobile applications in C#.
Oracle acquired CRM company Maxymiser to be part of the Oracle Marketing Cloud. Maxymiser specializes in testing, targeting and personalizing marketing.
Led by Sara Marshall, the state's digital transformation taps SAP HANA for data analysis to fight complex problems, such as infant mortality.
HANA powers real-time analytics tablets with courtside performance stats, and SuccessFactors adds "intelligent" self-service.
Given a choice, 10% of Ariba users opted for the new user interface in the first three days of its rollout.
An expert explains the Microsoft Sync Framework, a platform for synchronizing heterogeneous data distributed across applications, services and devices.
With Microsoft Azure Blob Storage Service, you can easily perform database backup and restore. Here is a step-by-step approach to using the service.
DH2i's DxEnterprise is the first application container management software designed for SQL Server. Containerization boosts mobility and reduces downtimes.