This article originally appeared on the BeyeNETWORK
One can scarcely pick up a newspaper, listen to newscasts, scan the bookshelves or even talk with neighbors without reading or hearing something about the subject of healthcare today. Healthcare organizations of all types are under tremendous pressure to improve performance and the quality of the care they provide. At the same time, healthcare organizations must make their services financially affordable for patients, while still providing a decent return for shareholders or taxpayers. In short, healthcare organizations must improve the value of care.
Regardless of the type of organization, its mission, strategy and tactical initiatives, one resource is of key importance – data. All healthcare organizations are swimming in data. Sadly, much of this data is still locked in paper files, in stand-alone spreadsheets and desktop databases, in three-ring binders or even in people’s heads. There is invaluable “intelligence” locked within this data, and healthcare organizations must focus on effectively using the data they already own.
Using Data Effectively
And, these organizations must go one step further and make this data available to the right decision-makers in the organization, at the right place, at the right time, for the right reasons. These “right” reasons include using data to:
- Increase clinical quality and quality accreditation
- Increase service quality
- Improve patient satisfaction
- Increase revenues
- Support pay-for-performance programs
- Reduce costs
- Enhance capital investment decisions
- Improve access to healthcare services and facilities
- Staff smarter
- Improve marketing messages
- Meet special market challenges such as the rising tide of medical tourism
- Increase the value of special initiatives within the organization such as lean events
- Lead the way in the growing development of regional health information organizations (RHIOs)
Business Intelligence Value
The value of business intelligence is in using the same data across the organization for a variety of decisions on clinical performance, business performance and strategic as well tactical initiatives. When ten people view data from ten different perspectives, its value increases exponentially through new insights, new answers as well as new questions.
The Business Intelligence Network (BeyeNETWORK.com) is pleased to offer The Best in Healthcare Business Intelligence, a compilation of articles on the growing importance of analytics to all participants in the healthcare industry – providers, payers, purchasers, researchers, academia, public health, government agencies and, of course, patients. We invite you to peruse these articles for the valuable insights they contain, and be sure to share this information with others in your organization and with your peers in the healthcare industry.
The Best in Healthcare Business Intelligence presents a smorgasbord of different perspectives. You can read it straight through from appetizer to dessert, or pick and choose the tastiest topics first. Either way, enjoy!
The Best in Healthcare Business Intelligence
Healthcare organizations need to progress quickly on the business intelligence maturity path in order to respond to the intense pressure from payers, purchasers, buying groups, governmental authorities and quality watchdog organizations.
Increasing patient satisfaction is a critical goal for healthcare organizations of all types, especially in these times of increased competition, scrutiny and demand for services. Business intelligence based on satisfaction analytics can help you compete.
There are positive actions that can be taken to meet the challenge of medical tourism. In many ways, medical tourism is not a threat, but an opportunity.
Faced with the unique complexities of healthcare provider organizations, savvy CFOs turn to business intelligence to measure, manage and improve performance.
Using the data already owned to identify a mission, product and downstream actions is one of the best investments of time, money and effort that an organization can make
There are several potential difficulties that must be proactively addressed if retail-based clinics are going to survive and prosper.
Regional Health Information Organization (RHIO) membership could be one of the most important developments in your organizational strategy, and getting ahead of the analytical curve is one of your best strategic moves.
Strategic and tactical business intelligence increases the impact of lean initiatives.
Healthcare providers don’t need to reinvent the wheel when it comes to improving access. They can use examples from other industries that have successfully used business intelligence to become more efficient, shed bureaucracy and reduce costs.
There are special considerations when prioritizing business intelligence applications in a healthcare environment, but fortunately there are only a few important ones.
To generate value, business intelligence applications must be embraced – and consistently used – by the user community.
Business intelligence provides improved information to support the evolving role and responsibilities of today’s chief medical officer.
Healthcare providers must work with numerous payers, such as private insurance, governmental agencies, self-insured employers and patients who can pay, to actually get paid.
Healthcare organizations embarking on business intelligence must strive for predictive analytics and dig into unstructured data for success.
Although cost is certainly a significant healthcare issue, providers must also consider the value of quality measures.
Accurate data drives business intelligence decisions and gets results.
Along with cost, efficiency, and availability, patient safety has become one of the key issues in healthcare today.
Business intelligence has a lot to offer clinical healthcare organizations in terms of crafting real, evidence-based marketing messages.
One of the best business intelligence applications for healthcare organizations is the patient registry repository. This one application provides both clinical value and business value.
This article details the specific types of information being used by care teams for greater clinical effectiveness, efficiency, safety and cost-effectiveness and describes how this information can be used to continuously improve the team’s performance through business intelligence processes.
This article details the specific dimensions of a patient encounter prediction and, more importantly, how such predictions can be used to support operational and strategic decisions for greater efficiency, safety and cost-effectiveness in clinical healthcare organizations.
Combined with business intelligence, a priority conditions analytical application can be used in a number of ways to solve a variety of strategic, organizational and operational issues.
This article discusses two essential ingredients for a business intelligence application and five ways to ensure that your application will be used to produce benefits for both the organization and the users.
Proactively gathering, storing and using the wealth of clinical, financial and demographic information, both externally and internally, is essential to success.
Five business uses for the patient registry repository stand out in terms of supporting greater effectiveness, quality and efficiency in clinical organizations.
This article describes how business intelligence applications enable organizations to meet the onslaught of demands for current and accurate information on performance, quality, safety, efficiency, effectiveness and, of course, costs.
To ensure that you don’t miss future articles on healthcare business intelligence, be sure to bookmark my Business Intelligence Network Healthcare Channel.
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