New & Notable
Customer analytics News
September 03, 2014
Reactions were mixed when Jawbone dropped published its data on how the California earthquake affected people's sleep. SAS also made news, announcing better integration with YARN.
May 09, 2014
The long-awaited report from the White House on big data and privacy finally dropped. This news recap also looks at the TIBCO acquisition of Jaspersoft.
April 17, 2014
TechTarget's IT Priorities Survey shows that business intelligence, analytics and data warehousing projects are the top software priority this year.
March 31, 2014
Analyzing feedback on customer experiences can help companies ensure they treat customers like royalty, said participants in a panel discussion.
Customer analytics Get Started
Bring yourself up to speed with our introductory content
Data sampling is a statistical analysis technique used to select, manipulate and analyze a representative subset of data points in order to identify patterns and trends in the data set being examined as a whole. Continue Reading
Social analysis is the practice of analyzing a situation or social problem through objective, systematic exploration. Continue Reading
Mobile location analytics is a method used by retailers to track the movements of shoppers throughout their stores. Continue Reading
Evaluate Customer analytics Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
Sentiment analysis based on social media data can be tricky to pull off, but Capital Market Exchange is using it to provide insights on the corporate bond market to investment managers. Continue Reading
Tennis is all about tradition, but the USTA is slowly embracing analytics technology, enabling it to modernize its operations. Continue Reading
Consultant David Loshin explains the business benefits that self-service BI tools can provide to help users circumvent IT challenges in CRM analytics. Continue Reading
Manage Customer analytics
Learn to apply best practices and optimize your operations.
The chief analytics officer is the newest data-focused executive. One financial company's CAO sizes up the state of analytics. Continue Reading
Businesses that overlook privacy in the age of big data do so at their own peril. Commentators say greater respect for privacy is needed. Continue Reading
Before starting the analytical modeling process for big data analytics applications, organizations need to have the right skills in place -- and figure out how much data needs to be analyzed to produce accurate findings. Continue Reading
Problem Solve Customer analytics Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
Analytics in healthcare is a hot topic, but providers need to get their infrastructure on more solid footing before moving forward with adoption. Continue Reading
The growing adoption of big data analytics applications is complicating data security challenges -- and creating a need for new security strategies. Continue Reading
Many businesses are in the process of developing data mining techniques, but a few tips can help them reach higher levels of success. Continue Reading