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• Data Management

  • AAA picks Dell Boomi cloud integration tools over IBM, Jitterbit

    A popular auto club is using Dell Boomi cloud integration tools to drive an aggressive cloud computing strategy.

  • From the Editors: Framing the case for enterprise data virtualization

    There’s no lack of choices to consider if you’re looking at a possible data virtualization deployment -- both in terms of the vendors offering tools and the potential uses for the technology.

  • Forrester Wave: Informatica, IBM lead data virtualization tools market

    Informatica and IBM are the top dogs in the data virtualization software market, thanks to a strong combination of “enterprise-class” features, according to Forrester Research Inc.

• DataManagement UK

  • Gartner: Address economy, compliance with information governance, MDM

    IT leaders need to get information governance right if MDM is to help cut costs, stoke productivity and mitigate risk, according to Gartner on the eve of the MDM summit.

  • Gartner: Business, analytics fail to connect, mobile BI gets real

    Gartner’s BI London summit will show a landscape beset by strategic misalignment, intra-organisational struggle and weak cloud adoption. Yet mobile BI is becoming a reality.

  • 2012 training courses: BI, data management, data warehousing

    Find out where to hone your business intelligence, data management and data warehouse skills with this list of training courses for 2012.

• Content Management

  • Web content management's new role: Fueling digitally driven businesses

    Web content management is not just about publishing Web pages any more, according to one industry expert. It has become a way to use content to power useful business applications for the enterprise.

  • Data archive strategy key to efficient enterprise content management

    Digital archiving and the longevity of electronic information is being overlooked by enterprise content management professionals at the enterprise’s peril. Digital doesn’t necessarily mean permanent.

  • Lancaster Bible College gets cloud Web content management system boost

    After technical infrastructure issues continually crashed Lancaster Bible College’s website over the course of a year, the school switched to a cloud Web content management system.

• CRM

  • Contact center social will (slowly) become norm

    In this expert response, find some ways contact centers are using social media channels to manage customer contact volume.

  • Microsoft makes mobile move with next CRM release

    Microsoft next release of Dynamics CRM includes a new mobile module, offering native support for most mobile devices. It also adds new social, compliance and reporting features.

  • Social media for B2Bs finds engaged, focused customers

    Listen as social media expert Paul Gillin offers tips for using social media in B2B settings.

• Oracle

  • Making Monday the start of the week in Oracle SQL

    One reader asks how to set up a report in Oracle SQL so that Monday is the first day of the week.

  • Oracle Advanced Analytics bundles R with Oracle Database

    Oracle Advanced Analytics is the company’s newest announcement around data analytics, a market that Oracle seeks to blanket with products.

  • Oracle details integration with RightNow

    Oracle has finalized its $1.5 billion acquisition of CRM SaaS provider RightNow Technologies, and to celebrate executives held a webcast outlining their future plans for all the CRM and cloud products the two have on the table.

• SAP

  • Efficient SAP order management critical in tough economic times

    Companies can better weather tough economic times by taking take full advantage of features within SAP order management, from Biller Direct to SAP Collections Management.

  • As SAP R/3 support fades, upgrades to ECC 6.0 accelerate

    With the clock ticking on the end of SAP R/3 support and maintenance, the pace of customers upgrading to SAP ECC 6.0 is picking up, according to a survey of SearchSAP.com readers.

  • SAP Service Desk improved in Solution Manager 7.1, expert says

    SAP Service Desk was a weak, late entrant to the market, according to one expert, who says that’s slowly changing due to enhancements in the latest version of Solution Manager 7.1.

• SQL Server

  • Map data flow from Microsoft PowerPivot to Excel, SharePoint

    Microsoft PowerPivot, when used with Excel and SharePoint, lets business users manipulate data in Excel workbooks. But how do PowerPivot components fit into those environments?

  • SQL Server consolidation good -- not checking metrics bad

    SQL Server consolidation could save your company big money, writes expert Denny Cherry, but first you’ll need to examine metrics like concurrent connections, buffer pool size and drive space.

  • SQL Server database capacity planning: A head-on approach

    IT administrators often don’t give a lot of thought to SQL Server database capacity planning -- until the database fills up. But managing database capacity now can help cure headaches later.

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