Special Report: Artificial intelligence apps come of age

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  Article

  Artificial intelligence coming to an app near you

  Artificial intelligence is expected to be pervasive in all new products by 2020, with technologies including natural language capabilities, deep neural networks and conversational capabilities integrated into business apps. Read Now

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  Article

  AI a priority in CRM systems

  As industry leaders such as Salesforce quickly scoop up artificial intelligence companies, there's a move toward creating cloud-based CRM systems that act as digital assistants, rather than data input tools. Read Now

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  Article

  The quest for deep machine learning Nirvana

  CTO and co-founder of startup Loop AI Labs works to further the cause of unsupervised machine intelligence -- also known as deep machine learning -- for applications. Here's why that's an important goal. Read Now

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  Article

  Cognitive computing, machine learning augment marketing

  Data-driven marketing strategies enable automation of time-consuming processes while giving companies a way to personalize their ads to customers. But there's a careful privacy line that may be easily crossed. Read Now

1AI chatbots will steal your job and other myths

Forget what you've heard: The broad generalization that artificial intelligence systems will steal jobs isn't true. In fact, while AI will replace certain roles, others will sprout and smart machines will make many jobs easier by providing quick access to information.

Beyond the job market fears, many technology providers overhype what AI can do or misuse the term to cash in on the trend. Don't allow their artificial statements and false beliefs impede your intelligence on this emerging technology market.

• Article

  White House request for information draws AI hopes and fears

  A request by the White House for information about the future of artificial intelligence shows a divide between those who embrace intelligent machines and those who worry about a future in which robots run the world. Read Now

• Article

  What CIOs need to know about AI technology

  Advances in AI technology are coming more quickly and are more significant in terms of features, functions and human connection. Learn AI history and 10 CIO imperatives for the AI age. Read Now

• Article

  Artificial intelligence requires human intellect

  Most AI technologies are actually supervised learning systems, which means humans need to teach machines what they need to know -- and that's unlikely to change for some time. Read Now

• Article

  Why artificial intelligence probably won't steal your job

  Artificial intelligence apps are being used to fill certain job gaps, but this expert says most of us have nothing to fear from an artificially intelligent future. Read Now

• Article

  Artificial intelligence app reality check

  The AI app market holds huge potential, but that potential needs to be tempered with some hard realities about the capabilities and business value of artificial intelligence technology. Read Now

• Article

  Will the real artificial intelligence apps please stand up?

  Some of the artificial intelligence tools on the market today are only algorithms optimized to do one specific task and are far from the original fantasy of AI replacing human intelligence. Read Now

2AI development tools speed smart app availability

You don't need a massive development team and deep pockets to build artificial intelligence apps.

IBM, Google and other tech giants have made artificial intelligence technologies, including natural language processing and machine learning algorithms, available for businesses to use in their applications to help make AI pervasive.

• Article

  Plug-and-play machine learning algorithms speed bot development

  Tech giants are handing over access to high-powered machine learning algorithms that can parse text or speech to decrease time to development of advanced machine learning applications. Read Now

• Article

  IBM Watson APIs bring artificial intelligence to the masses

  To commoditize AI, IBM strives to simplify the task of programming systems with artificial intelligence technologies. Read Now

• Article

  The sky's the limit for machine learning applications

  Because machine learning app development involves a lot of trial and error, being able to test modeling concepts and designs inexpensively is helpful. That's where cloud comes in. Read Now

• Blog

  AI meets DevOps with new tool

  U.K.-based Stepsize aims to put artificial intelligence into DevOps with its desktop application for developers that automatically adds context to code bases. Read Now

• Article

  Google TensorFlow aids AI app development

  IT architects should consider how to use a new generation of artificial intelligence algorithms that leverage data from cloud infrastructure. Read Now

• Podcast

  Big data fuels AI development

  This podcast looks at what businesses can expect from artificial intelligence software today, and why the future of AI is likely to be much more modest than you might think. Listen Now

• Podcast

  Machine learning techniques for big data analytics

  Check out this episode of the Talking Data podcast and learn about machine learning methods that stand poised to change the course of data analytics. Listen Now

3How cognitive technologies affect data centers, IT operations

Artificial intelligence technologies have begun to change the way companies interact with customers, the way developers build applications and the way IT teams buy data center infrastructure.

Businesses that want to use cognitive tools need servers with GPUs designed to handle AI workloads, for sure, but AI technologies such as machine learning are being used to help IT teams improve data center infrastructure efficiency and take over time-consuming IT management tasks.

• Article

  Machine learning for IT pros: 101

  Machine learning algorithms are the new shiny object grabbing everyone's attention, but excitement around this technology quickly fades if you go in without realizing how complex it is. Read Now

• Article

  Neural networks and deep learning in the data center

  Machine learning is coming to the data center both to improve internal IT management and embed intelligence into key business processes, thanks to newer, more computationally complex forms of neural network algorithms. Read Now

• Article

  Virtualization + AI software = Higher efficiency

  Data centers are becoming too complicated for traditional engineers to manage all the processes. AI software is emerging as a way to streamline a number of complex virtualization duties. Read Now

• Blog

  Cognitive storage could cut big data costs

  Cognitive storage systems designed to automatically differentiate high- and low-value data and determine what information to keep, where to store it and how long to retain it could mitigate big data storage costs. Read Now

• Article

  AI technology providers work to automate network security

  The world's first automated network defense tournament aims to push automatic program analysis to find ways to fix security flaws and bugs faster than humans can. Read Now

• Article

  Machine learning poses challenges for IT operations

  Things can go wrong when implementing machine learning, with significant effects on IT operations. Here are some of the challenges to prepare for. Read Now

4How businesses apply AI to engage customers, boost sales

Within the next five years, there's a high probability that the email you receive about a product or service will be from a chatbot, thanks to advances in machine learning and natural language processing.

In this section, learn how companies are using artificial intelligence tools to advance their sales and marketing efforts or gain intelligence from the data they collect, along with users' challenges with cognitive platforms.

• Article

  Salesforce bot automation chatbots help lift KLM

  Artificial intelligence tools are becoming a more commonly used tool to help organizations like KLM Royal Dutch Airlines address customer service issues. Read Now

• Article

  Machine learning algorithms for the masses

  Machine learning and AI may sound intimidating, but with readily available algorithms, you don't need the technical resources of a company like Google to get started. Read Now

• Article

  AI chatbots help turn leads into sales

  Salespeople have been hesitant to hand leads over to software automation, but advancements in artificial intelligence technologies make it a no-brainer. Read Now

• Article

  Meet your friendly neighborhood sales rep -- the AI chatbot

  Marketing departments are using AI chatbots to bridge the gap between leads and actual sales calls, with many measures of success. Read Now

• Article

  Companies use deep learning tools to mine big data

  Twitter is among the companies relying on deep learning techniques instead of traditional machine learning to make use of unstructured data. Read Now

• Article

  The machine learning tool learning curve is steep

  Machine learning algorithms churn through large data sets and can accelerate data mining and predictive analytics apps, but users face a substantial learning curve. Read Now

5Hear how AI affects businesses, jobs

Artificial intelligence technologies have made their way into business applications, and the impact on companies, employees and customers gives industry watchers plenty to talk about.

In these videos, TechTarget editors discuss how businesses are applying various cognitive computing technologies and the overall positive and negative impacts that these new approaches may have.

• Video

  AI to replace some dangerous jobs, improve others

  As machines get smarter, they're encroaching on job functions in unexpected ways. In an interview with SearchCIO, the director of the Humans and Autonomy Lab at Duke University weighs in on how AI affects jobs. Watch Now

• Video

  AI becoming a must-have to meet customer expectations

  The deeper that technology is integrated into customers' lives, the more they'll expect from the companies they do business with. CIOs should consider the machine learning and artificial intelligence investments they'll have to make to meet customer expectations. Watch Now

6AI terms to know

• Definition

  AI (artificial intelligence)

  AI (artificial intelligence) is the simulation of human intelligence processes by machines, especially computer systems. These processes include learning (the acquisition of information and rules for using the information), reasoning (using rules to reach approximate or definite conclusions) and self-correction. Read Now

• Definition

  deep learning (deep neural network)

  Deep learning is an aspect of artificial intelligence (AI) that is concerned with emulating the learning approach that human beings use to gain certain types of knowledge. Read Now

• Definition

  machine learning (ML)

  Machine learning (ML) is a category of algorithm that allows software applications to become more accurate in predicting outcomes without being explicitly programmed. Read Now

• Definition

  narrow AI (weak AI)

  Narrow AI is an application of artificial intelligence technologies to enable a high-functioning system that replicates – and perhaps surpasses -- human intelligence for a dedicated purpose.  Read Now

• Definition

  Turing test

  In artificial intelligence (AI), a Turing Test is a method of inquiry for determining whether or not a computer is capable of thinking like a human being. The test is named after Alan Turing, an English mathematician who pioneered machine learning during the 1940s and 1950s. Read Now

• Definition

  natural language processing (NLP)

  Natural language processing (NLP) is the ability of a computer program to understand human language as it is spoken. Read Now

• Definition

  cognitive computing

  Cognitive computing systems use computerized models to simulate the human cognition process to find solutions in complex situations where the answers may be ambiguous and uncertain. Read Now

• Definition

  predictive analytics

  Predictive analytics is a form of advanced analytics that uses both new and historical data to forecast activity, behavior and trends. Read Now

• Definition

  artificial neural network (ANN)

  In information technology (IT), a neural network is a system of hardware and/or software patterned after the operation of neurons in the human brain. Read Now