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Google takes a run at enterprise cloud data management

New Google Cloud boss Thomas Kurian is putting databases and data management at the forefront at Google. The vendor has forged ...
4 factors to consider in a Hadoop distributions comparison

Examine the key characteristics necessary to evaluate in a Hadoop distribution comparison, focusing on enterprise features, ...
Kafka at center of new event processing infrastructure

Events are as important as data in emerging applications underlying many e-commerce efforts. Streams of events tell a company ...

Decide if Amazon Corretto is the best fit for Java devs on AWS

AWS plans to support Java developers with Corretto, its OpenJDK distribution with longer free support than what Oracle offers. ...
Analyze Amazon S3 storage classes, from Standard to Glacier

Select the proper S3 class to improve your storage strategy. Learn the differences in cost and fit, such as which tiers offer ...
Words to go: AWS cloud migration services

Whether you transfer large applications, servers or databases, AWS offers a range of migration tools. Familiarize yourself with ...

Business objects are the future of content services platforms

The focus of enterprise content management must shift from a CSP-based approach to a business object services model in order to ...
5 unusual ways to use AI in content management

AI offers great opportunity for enhancing enterprise content management. Here are some more unusual use cases for AI that ...
Use data to create personalized content customers actually want

As customers demand authentic, personalized content, CX teams have turned to personalization engines. But without the right data,...

Business software strategies strengthen the inbound marketing process

It's not enough to just purchase new marketing software. Your overall business strategy will determine your company's needs and ...
Sensible contact center infrastructure updates for 2017

Contact center infrastructure evolves quickly and updates are inevitably necessary. Here's how to identify and make the changes ...
Guide to call center operations

Call center operations have been affected in numerous ways by the growth of social media and mobile, particularly with new ...

Oracle cloud adoption and hybrid cloud adoption pros and cons

More businesses are adopting cloud systems or thinking about it. But cloud and hybrid cloud setups have pluses and minuses that ...
Oracle Digital Assistant unifies use of enterprise chatbots

With Oracle Digital Assistant, users are able to create digital assistants with multiple chatbots that handle different tasks to ...
Oracle Database 19c new features and what users need to know

Oracle Database 19c is the last update to the 12c Release 2 line of Oracle's database software. This handbook examines its new ...

Overview of SAP HANA features and how it's being used today

There has been a lot of hype around SAP HANA since it became available nearly a decade ago, but what is it exactly and what role ...
SAP executive board shuffle raises questions about its strategic direction

Some analysts believe SAP's recent executive changes mean the new leaders must prove their development credibility as the company...
SAP HANA uses converge on analytics, transactions and apps

Many users, like clinical software maker HarrisLogic, combine all three HANA strengths in technology 'engines' for streamlined ...

Pros and cons of using SQL Server audit triggers for DBAs

Using triggers to capture audit information in SQL Server can be instrumental in keeping track of database use and changes. But ...
How to resolve and avoid deadlocks in SQL Server databases

Deadlocks are a real hindrance to SQL Server users, but database administrators can avoid them by taking steps to limit them and ...
SQL Server auditing best practices: 3 key questions for DBAs

Acing a SQL Server database audit starts with careful monitoring of how sensitive data is accessed and used so you can answer the...

CPQ software in Salesforce saves time and helps reps seal the deal

Configure price quote tools in Salesforce save time for sales staff in creating quotes for customers -- even when a company may ...
Salesforce's Desk.com app targets SMBs

Salesforce.com's upgrade of its Desk.com application includes a new agent console, a mobile app and new reporting capabilities.
Is Salesforce really the best in the social media monitoring market?

At the very high end of social media monitoring tools, there are two suites so extensive and powerful that "suite" doesn't fully ...