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Business intelligence in healthcare demands a balance between privacy and insight

Successfully implementing business intelligence in the healthcare industry demands a balance of financial and clinical data, as well as privacy and government regulations.

Managing business intelligence operations at any type of organization is a challenge, but perhaps nowhere more than at healthcare organizations. After all, healthcare organizations – be it a hospital, outpatient clinic, or HMO – must collect and analyze not just financial data, but sensitive patient and clinical data that is governed by strict privacy rules.

To help business intelligence analysts and data managers at healthcare organizations, recently spoke with Elizabeth Pappius, who has over 25 years of experience working with healthcare-related business intelligence and data management systems.

In this 15-minute podcast, appropriate for both business and IT professionals, listeners will learn:

  • Why electronic medical records, which are designed to support patient care, are less than ideal for business intelligence and data analytics and how to overcome these drawbacks.
  • How privacy and other regulations, like HIPAA, impact data management at healthcare organizations.
  • How best to structure business intelligence teams at healthcare organizations to ensure success.
  • Why most data analytics needs at healthcare organizations can only be met in an ad hoc way .. and why that's ok.
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Business intelligence in healthcare demands a balance between privacy and insight

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About the speaker: Elizabeth Pappius has more than 25 years of experience in the innovative use of data in healthcare organizations, including consulting, product development and project management to support improved quality of care and efficiency. She has expertise in information needs of all three key constituencies in health care: providers/integrated delivery systems, payers (HMOs/insurance carriers), and purchasers. She has been nationally recognized for creating physician profiling using risk adjustment methodologies, and she has developed strategically valuable analytic methodologies for network-wide reporting, analysis and benchmarking to support financial and clinical performance improvement. Prior to becoming an independent consultant, Pappius held senior positions at Harvard Vanguard Medical Associates/HealthOne, Caregroup/Provider Service Network, Partners Healthcare System, and Harvard Pilgrim Health Care, among many others. She holds a master's degree in epidemiology and statistics from McGill University in Montreal.


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