Customer analytics
New & Notable
Free Guide: 5 Data Science Tools to Consider
With the right data science tools, you can gain powerful insight out of the ever-growing pools of corporate data. Learn why data science experts are using Python, R, Jupyter Notebook, Tableau, and Keras.
Customer analytics News
-
August 02, 2019
02
Aug'19
Data ethics issues create minefields for analytics teams
Organizations have to map out ethical boundaries for data mining and analytics applications, according to participants in a roundtable discussion on data and ethics.
-
July 10, 2019
10
Jul'19
AI in digital marketing powers hidden advertisements
With AI in advertising and marketing, companies can provide potential customers with more personalized results, while also increasing engagement rates.
-
June 24, 2019
24
Jun'19
Power BI update firms up Microsoft analytics market
With its latest update to Power BI, Microsoft showed its commitment to its business intelligence platform and maintained its position as an industry leader.
-
May 03, 2019
03
May'19
SAS Viya cloud software at center of SAS analytics strategy
The spotlight at SAS Global Forum 2019 was on the vendor's Viya analytics tools, which are getting new functionality and licensing options meant to spur deployments.
Customer analytics Get Started
Bring yourself up to speed with our introductory content
-
data scientist
A data scientist is a professional responsible for collecting, analyzing and interpreting extremely large amounts of data. The data scientist role is an offshoot of several traditional technical roles, including mathematician, scientist, ... Continue Reading
-
big data analytics
Big data analytics is the often complex process of examining large and varied data sets, or big data, to uncover information -- such as hidden patterns, unknown correlations, market trends and customer preferences -- that can help organizations make... Continue Reading
-
Ethical data mining and analytics elude privacy, usage snafus
This handbook examines the ethics of data mining and offers advice on missteps to avoid when mining and analyzing customer data to help drive marketing campaigns. Continue Reading
Evaluate Customer analytics Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
-
Salesforce acquisition of Tableau likely to bring changes
Since Salesforce's Tableau acquisition, many have wondered what will happen to Tableau's on-premises customers. Find out what industry experts have to say. Continue Reading
-
Data science storytelling emerges as top analytics skill
Storytelling in data science is emerging as a critical skill to have in analytics. Without it, data-driven insights have a tendency to wither on the vine. Continue Reading
-
Looker 6 update adds analytics applications to BI tool
With Looker 6, users of the BI platform can now access packaged applications that are designed for uses such as web analytics and digital marketing analytics. Continue Reading
Manage Customer analytics
Learn to apply best practices and optimize your operations.
-
Social media analytics applications live and die by the data
This handbook provides insight and advice on how to use analytics to get information on customer sentiment and marketing opportunities from sets of social media data. Continue Reading
-
Social media analytics best practices tempered by privacy laws
Social media provides a fertile landscape of information and insight into consumer behavior, but collecting and analyzing that data carries all sorts of privacy pitfalls. Continue Reading
-
6 tips for effective customer data mining
Digging into customer data can improve sales opportunities -- but how do you balance that against data privacy concerns? Get insights from data professionals. Continue Reading
Problem Solve Customer analytics Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
-
Four first steps for customer data management
Forrester's Mike Gualtieri details how to develop a unified plan to manage customer data that gives business users what they need to manage CRM programs. Continue Reading
-
Big data analytics for healthcare improves patient care, operations
As the amount of patient data in hospitals continues to grow, healthcare big data analytics can help improve patient safety by providing valuable insights in near-real time. Continue Reading
-
Predictive analytics improve customer experience journey
Azumi Mobile, a smartphone manufacturer, takes advantage of software from DeviceBits to merge AI, machine learning and predictive analytics to overhaul its customer experience journey. Continue Reading